FAQ

Frequently Asked Questions

You've got questions, we've got answers.  If we don't, feel free to contact us directly!

What is My Bistro?

My Bistro is the premier drop-off catering service for the Ottawa Gatineau area. With an array of mouth-watering options, our meals provide unparalleled flavour and convenience, delivered right to your office. From breakfast and coffee to lunch and dessert, we use the freshest locally sourced ingredients, delivering you meals that are both affordable and delicious.

How does it work?

With every order we receive, our team carefully prepares and facilitates the logistics of getting your meal to you, exactly when you need it. Orders can be placed a minimum of 72 hours in advance, and delivered within a 2-hour window. Choose your options, select your date and time slot, and we take care of all the rest!

Do you deliver on weekends?

No. My Bistro drop-off catering services is currently available Monday to Friday only.

Do I have to eat it right away?

No! We suggest reheating some of our meals prior to consumption, as they are best consumed warm. Other options are stable at room temperature for up to 90 minutes. Should you require more time, we suggest refrigerating your package until you're ready to eat.

Outside of our delivery zone?

Contact us, and we will see if we can accommodate you!

What about allergies and dietary options?

Every item listed on our menu indicates what dietary options can be accommodated If you have any concerns related to allergies and dietary options, please reach out to our team directly.